Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to PaymentPrompter. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, in accordance with the Nigeria Data Protection Act (NDPA) 2023.

2. Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Email address, phone number, and physical address.
  • Financial Data: We do not store full card details. Payment processing is handled securely by our payment partners (e.g., Paystack), who are PCI-DSS compliant.
  • Transaction Data: Details about payments to and from you and other details of donations you have made on our platform.
  • Technical Data: IP address, login data, browser type and version, time zone setting, and location.

3. How We Use Your Data

We use your data for the following lawful purposes:

  • To provide and maintain our service.
  • To process your donations and manage your account.
  • To notify you about changes to our service.
  • To provide customer support.
  • To comply with legal and regulatory obligations under Nigerian law.

4. Legal Basis for Processing

Under the NDPA, we process your data based on:

  • Consent: Where you have given clear consent for us to process your data.
  • Contract: Where processing is necessary for a contract we have with you.
  • Legal Obligation: Where processing is necessary for compliance with the law.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party.

5. Data Sharing and Disclosure

We may share your information with third-party service providers (like payment processors) who perform services for us. We ensure all third parties respect the security of your personal data and treat it in accordance with the law. We do not sell your personal data.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and third parties who have a business need to know.

7. Your Legal Rights

Under the NDPA, you have rights including:

  • The right to be informed about how your data is used.
  • The right of access to your personal data.
  • The right to rectification of inaccurate data.
  • The right to erasure of your data ("right to be forgotten").
  • The right to restrict or object to processing.
  • The right to data portability.

Exercising Your Rights

To exercise any of these rights, please submit a formal request through our Data Request Form. We respond to all legitimate requests within 30 days.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at:

Email: privacy@paymentprompter.com
Lagos, Nigeria